Apptricity Mobile Work Order automates your work order processing, start-to-finish, capturing every detail. It’s all part of Apptricity’s comprehensive Field Services solution, where dispatchers can “see” workers and their daily work orders in real-time. Apptricity Mobile Work Order can adjust orders while tracking labor hours, tools and consumables on every job, and keep field technicians organized, managers updated and processes streamlined, via the online toolset.
Whether you are tracking internal services or assigning charges for customer billing, our solution seamlessly tracks and ensures proper accounting.
Stand Alone or Seamlessly Integrate
Apptricity Mobile Work Order can be utilized as a standalone product or seamlessly integrated with other Apptricity modules. As such, Apptricity’s Field Services applications will manage asset and inventory use in the field and support MR&O processes. Apptricity Inventory will manage receiving, movement and adjustments, and tie inventory information to assets and work orders, across the enterprise.
Combine these mix-and-match software modules with Apptricity in-vehicle RFID technology and I-Connect Controller for a complete Field Services implementation. It can transform the way you manage field operations.
Advantages of Apptricity Mobile Work Order
You are not on the road with your teams, but it’s easy to enforce accountability, timely responses and satisfactory work quality. Apptricity lets you manage the who, when and where of the entire work order process. Further, boost the efficiency of your field technicians and teams with location mapping and job-to-job routing, while trimming fuel costs and time between jobs.
Workers are provided with location mapping and job-to-job routing to increase efficiencies, reduce fuel costs and eliminate wasted time between jobs.
Mobile Work Order lets you automatically create, distribute, prioritize and manage execution for all jobs. It delivers real-time updates, sweeping away confusion and delays caused by paper-based work orders. Further, Apptricity lets you attach documentation and details to work orders. Tap a button on-screen and workers see special instructions for the job such as delivery hours, preferred entrance and other key details.
Dispatchers and managers can access detailed lists showing assigned jobs and unassigned orders, including number of budgeted hours and costs, allowed for each work order.
Scheduling on Steroids
Auto-schedule and assign work orders based on criteria you specify and prioritize. Then simply drag-and-drop to adjust in a no-brainer calendar format.
See all, do all and track every detail for a requested service. Allocate/assign costs at the heading or line-item level, enabling easy differentiation between labor and materials costs — all while maintaining job- and customer-specific rates.
Your field service teams are mobile and so is Mobile Work Order. Use smartphones and tablets to access work orders, check status, take notes, get signatures and even print receipts, for work performed.
Quickly create new work orders based on recurring jobs that have pre-attached instructions, parts lists and time estimates. Use an existing order as a starting point and modify as needed.